Privacy Policy for ShieldGrid Academy

Effective Date: January 1, 2025

1. Introduction

At ShieldGrid Academy, we value your privacy and are dedicated to safeguarding the personal data you share with us in connection with our IT security courses and services.

2. Information We Collect

2.1 Information You Provide

When you enroll in courses or contact us, you may provide information such as your name, email address, phone number, and other details necessary for enrollment and support.

2.2 Automated Data Collection

We may collect technical data automatically, including your IP address, device information, browser type, and usage patterns to optimize site performance and user experience.

3. How We Use Your Information

Your data is used to deliver course materials, respond to inquiries, send updates about our services, and improve our offerings. We may also use aggregated data for analysis and research.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance site functionality, remember your preferences, and analyze site traffic. You can adjust your browser settings to block cookies, though this may affect site features.

5. GDPR Compliance

As part of our commitment to data protection, ShieldGrid Academy complies with applicable data protection laws. We process personal data based on your consent and our legitimate interest in providing and improving our services.

You have the right to access, correct, or erase your personal data, as well as the right to restrict or object to certain processing activities and request data portability. To exercise these rights, please use our contact form.

6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined and to comply with legal obligations. When data is no longer needed, we will securely delete or anonymize it.

7. Third-Party Services

We may share data with trusted third-party providers who assist us in hosting, analytics, and communications. These partners are bound by confidentiality and data protection obligations.

8. Security

We implement industry-standard measures, including encryption in transit and at rest, secure access controls, and regular security assessments to protect your data.

9. Changes to This Policy

We may update this policy periodically. Any changes will be posted on our website with an updated effective date.

10. Contact Information

If you have questions about this policy or our practices, please reach out through our contact form.